Accredited Courses

Critical Intervention & Management Australasia (CIMA)

International Critical Incident Stress Foundation (ICISF)

Assisting Individuals in Crisis

Group Crisis Intervention

Strategic Response to Crisis

 

These courses are open to people with an interest in and/or responsibility for managing psychological trauma in the workplace or the community.  This includes: emergency service personnel, health workers, welfare workers, pastoral care workers, counsellors, psychologists, social workers, etc.  The courses are approved by the International Critical Incident Stress Foundation (ICISF) and Crisis Intervention & Management Australasia (CIMA)

Contact Crisis Intervention Solutions to discuss participation in, or to arrange, a course in your area.  Courses can be developed to meet particular requirements.

 

Assisting Individuals in Crisis

The Assisting Individuals in Crisis course is designed to teach participants the fundamentals of, and a specific protocol for, individual intervention.  Topics include: the role of  individual crisis intervention in a comprehensive, integrated, systematic and multi-component Critical Incident Stress Management (CISM) program; terms and concepts relevant to the study of crisis and trauma; traumatic stress and crisis intervention; crisis communication techniques; psychological reactions to crisis and trauma; the SAFER-Revised protocol for individual crisis intervention; and common problems encountered while working with individuals in crisis.  The two-day program includes practical strategies in containment of individuals psychologically as well as behaviourally, and understanding the resistence,  and recovery continuum.

Specific objectives of this course are that the participants will:

  1. Understand the nature and definitions of a psychological crisis and psychological crisis intervention.
  2. Understand key issues and findings of evidence-based, and evidence-informed, practice as it relates to psychological crisis intervention.
  3. Understand the resistance, resiliency, recovery continuum.
  4. Understand the nature and definitions of critical incident stress management and its role as a continuum of care.
  5. Practice basic crisis communication techniques.
  6. Be familiar with common psychological and behavioural crisis reactions, including emperically-derived predictors of posttraumatic stress disorder.
  7. Understand the putative and empirically-derived mechanisms of action in psychological crisis intervention.
  8. Practice the SAFER-Revised model of individual psychological crisis intervention.
  9. Understand how the SAFER-Revised model may be altered for suicide intervention.
  10. Understand and discuss the risks of iatrogenic "harm" associated with psychological crisis intervention and how to reduce these risks.

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Group Crisis Intervention

This two-day course is designed to present the core elements of a comprehensive, integrated, systematic and multi-component crisis intervention curriculum.  The course prepares participants to understand a wide range of crisis intervention services including: pre and post incident crisis education, crisis intervention for individuals, small group meetings (Defusing and debriefings), interventions after large scale traumatic events (crisis management briefings), support of significant others, follow-up and referrals when necessary are included.  This course specifically prepares participants to provide these crisis interventions.  Demonstrations and skill practice sessions are included to assist course participants to build their skill set. 

Specific objectives of this course are that the participants will:

  1. Increase awareness of key terms and concepts relevant to the practice of crisis intervention and disaster mental health intervention.
  2. Become familiar with relevant research findings.
  3. Become familiar with relevant recommendations for practice.
  4. Understand the nature and importance of incident assessment and strategic intervention planning.
  5. Understand the nature of the "resistance, resilience, recovery" continuum ad the role of the comprehensive, integrated, systematic ad multi-component Critical Incident Stress Management system (CISM).
  6. Become familiar with large group crisis interventions: Rest, Information, and Transition Services (RITS); and Crisis Management Briefings (CMB).
  7. Become familiar with small group crisis interventions: Immediate Small Group Support (Defusing); Powerful Event Group Support (PEGS - formerly Debriefing (CISD); and Group Crisis Management Briefing with small heterogeneous groups.
  8. Become familiar with risks of adverse outcome associated with crisis intervention and how to reduce those risks.
  9. Practice large and small group crisis interventions by means of practical exercises.
  10. Practice specifically to small group Critical Incident Stress Debriefing (CISD - now called Powerful Event Group Support {PEGS}). 

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Strategic Response to Crisis

The two-day Strategic Response to Crisis course prepares particpants to know what sequence of crisis intervention processes to use, for which individuals or groups, at what times and under what circumstances.Topics in the Strategic Response to Crisis course include: assessing both crisis situations and the effects of critical incidents on people involved in those situations, effective plans of action to assist, strategically plan and use tactical decision making, with emphasis as rationales for choosing one set of crisis intervention process over aother, sequence processing as well as a series of exercises designed to sharpen assessment and crisis planning skills.

Specific objectives of this course are to ensure participants are able to:

  1. Define basic crisis and crisis intervention terms.
  2. Discuss the elements of strategic planning for crisis intervention.
  3. List at least 5 benefits of strategic planning.
  4. Describe the essential features of a plan.
  5. List the key steps in developing a strategic plan.
  6. Discuss the core components of the Incident Command System and relate them to crisis intervention services
  7. Discuss at least three specific elements of a crisis intervention plan.
  8. Construct a basic strategic plan for numerous crisis situations. 

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